Algolia Inc
8.3 / 10
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8.3 / 10
What is Algolia?
Algolia provides a leading API platform for Search and Dynamic experiences that to create fast, relevant search and discovery. Algolia achieves this with an API-first approach enabling developers and business teams to surface relevant content that enhance online engagement, increase conversion rates, and enrich lifetime value. More than 11,000 companies rely on Algolia to manage over 1.5 trillion search queries a year. Algolia’s HQ is in San Francisco. To learn more, visit www.algolia.com.
Company Details
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Algolia Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Algolia.
87 Likeliness to Recommend
98 Plan to Renew
77 Satisfaction of Cost Relative to Value
Up 1
Since last award
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Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Algolia?
7% Negative
7% Neutral
86% Positive
Pros
- Enables Productivity
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
Feature Ratings
Average 82
Advanced/Faceted search
Avg.89
90
Results Sorting
Avg.81
89
Content Aggregation
Avg.81
85
Synonyms and Stemming
Avg.77
83
User interface for search/retrieval
Avg.86
83
Optical Character Recognition
Avg.75
82
Content Analytics
Avg.80
82
Processing and Indexing
Avg.79
80
AI/Machine Learning
Avg.79
78
Search Query Parsers
Avg.80
78
Audio and Video Analytics
Avg.75
75
Vendor Capability Ratings
Average 78
Business Value Created
Avg.80
83
Quality of Features
Avg.78
83
Breadth of Features
Avg.79
82
Ease of IT Administration
Avg.79
80
Usability and Intuitiveness
Avg.75
78
Product Strategy and Rate of Improvement
Avg.76
77
Vendor Support
Avg.80
76
Ease of Implementation
Avg.78
76
Ease of Customization
Avg.74
75
Availability and Quality of Training
Avg.77
74
Ease of Data Integration
Avg.77
73
Emotional Footprint
How to Read
+4
+3
+2
Positive
+1
Neutral
-1
-2
-3
-4
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
%
Positive
-
%
Negative
=
Emotional
Footprint
Algolia Reviews
Jatero A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
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Submitted Oct 2022
Fantastic Product!!
Likeliness to Recommend
9 / 10
What differentiates Algolia from other similar products?
Ease of integration The documentation is great
What is your favorite aspect of this product?
The dashboard is amazing!
What do you dislike most about this product?
It can be challenging to learn its functions. However, with time it gets easy.
What recommendations would you give to someone considering this product?
The software increases conversion rates by leveraging online engagements. It is a fundamental need for any business. Algolia will help your business grow faster.
Pros
- Helps Innovate
- Reliable
- Caring
- Respectful
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Sandra S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Validated Review
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Submitted Jul 2022
Best software to enable search & discovery!
Likeliness to Recommend
10 / 10
What differentiates Algolia from other similar products?
Algolia offers a wide range of advanced features for a very reduced price with compared to the similar software products in the market. These features include fully hosted search APIs, 3rd party app integrations, dashboard with informative analytics, A/B testing, visual editors and so much more AI based features!
What is your favorite aspect of this product?
What I personally love about Algolia is their AI based search capabilities that allows dynamic synonym suggestion, dynamic re-ranking and query suggestions. Also, I love Algolia because the search processes done by it is way faster because of the DSNs they have.
What do you dislike most about this product?
I dislike the pricing they have towards medium scale businesses/teams. That can be revised and reduced.
What recommendations would you give to someone considering this product?
Algolia is a 10/10 for any enterprise looking to level-up their search and discovery abilities of the website and the search navigation system with very few IT resources and lower cost of ownership. I recommend them to book a demo with the sales team and ask for a quotation and move forward from there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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James G.
- Role: C Level
- Industry: Technology
- Involvement: Business Leader or Manager
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Submitted Jan 2022
Removes our need to worry about document search
Likeliness to Recommend
9 / 10
What differentiates Algolia from other similar products?
Well designed interface, great API docs, clear and transparent pricing.
What is your favorite aspect of this product?
I love the reporting we get on search analytics as it helps us understand what customers are searching for and unable to find —so we can improve our documentation. I also love how the search experience is really strong for our customers so they can find what they need with confidence.
What do you dislike most about this product?
Most frustrations are around features available on each pricing tier —it'd be great to have more functionality on the more affordable tiers.
What recommendations would you give to someone considering this product?
Don't even think about building your own search if you're looking to implement document or website search. If you can budget for it, Algolia solves your problems and means you don't have to worry about maintenance.
Pros
- Performance Enhancing
- Inspires Innovation
- Helps Innovate
- Reliable
Cons
- Vendor Friendly Policies
- Less Generous
Please tell us why you think this review should be flagged.
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